Work Summary
Combined technical writing, editing, training, and publications design experience with educational, insurance, marketing, and computer industry related products. Produced diverse materials for a variety of clients and operations, addressing the needs of specific functions and/or general audience as appropriate. Developed client deliverables ranging from simple assessments to in depth system analysis, college and career search guides, insurance coverage templates, product collateral pieces and presentations, news releases, user manuals, system administration guides, installation and quick reference guides, white papers, online support and training systems for desktop and Web applications, and a variety of Web-based materials.
Simplified complex information into understandable modules for a wide range of people. Based on product, system, distribution, delivery, and personnel demands, engineered instructional and support materials that provided intuitive and effective reference and training assistance. Worked extensively with simultaneous customized deliverables while maintaining distribution timeframes.
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